Crisis communications Archive

Security vs. access: threading the needle

The annual big-data party known as the HIMSS conference played out in Chicago – and online – last week. During the event, one of the central issues that arose in the social media conversation under the #HIMSS15 tag involved the one facing patients trying to access their health records, either digitally or on old-school paper: [&hellip

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FDA paranoia – who knew?

In its rigorous search for food & drug safety, the FDA added searching through the personal emails of agency employees who questioned FDA decisions. That would be an oops – for both sides of that story. Here’s the lowdown: on Sunday (Jan. 29, 2012) the Washington Post reported that the FDA was being sued by [&hellip

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Got succession planning?

If you’re over 55, you’ve been getting junk mail for at least a few years advising you to think ahead about what will happen when you’re gone. Plain-speaking version: after you’re dead. That’s a topic that every business owner, and business leader, needs to examine closely, too. What will happen when you’re gone? When you [&hellip

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Year-end career-end in review

This year has seen some really stunning examples of how to completely screw oneself, and one’s career, in public. Here’s a review of some of my favorites:  Anthony Weiner’s wiener: Do not take a picture of your package and post it on Twitter. This is a rule for everyone. If you do this, be prepared [&hellip

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New Golden Rule: See something? SAY SOMETHING.

Recent events have led me to believe that the world is populated by blind people. Or at least people who are easily sold on crazy. One of those recent developments is the unfolding drama at Penn State, where icons of college sports – both the college and the coach – have been revealed to have [&hellip

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