The headline on this post is the title of Richard Branson‘s business memoir. The full title: Screw It, Let’s Do It: Lessons in Life and Business. The link will take you to the book on Amazon, so you can just do it and buy the book.
I had the opportunity to literally see Branson in action on Friday, 9/9/11 at Richmond Unite’s #DSRPT11 conference right here in River City (Richmond VA), which also featured some other visionary thinkers who exhorted the crowd in attendance to get out of their business comfort zones and create some disruption.
Richard Branson has disrupted many industries: music, aviation, travel, mobile, broadband, just to name a few. He talked about his failures (Anybody here remember Virgin Cola? Yeah, me neither.), and was anxious to convey the message that his “screw it, let’s do it” rallying cry became even more important to him because of those failures. There is only do, or not do. There is no try. Thanks, Yoda.
The other big thinkers on the stage all shared the same ethos – look beyond what you perceive as your borders, whether those borders are physical, mental, geographical, or just imaginary. If you have an idea, chase it down and make it real. If you fail, get up and chase the next idea. Immobility is your only enemy.
One of the speakers, Harry Singer, said two things during his presentation that really stuck with me, and with other folks I talked to at #DSRPT11:
Don’t ask why, figure out how
Don’t tell them what it is, tell them what it does
The first is something we should teach children from birth, and keep on teaching them and each other throughout our lives. The second is a titanium nugget if you’re in sales or marketing: what your product or service does for your customers is much more important than what it is. Communicate the doing rather than the being.
Kelly O’Keefe, a branding guru who’s also on the faculty of Virginia Commonwealth University’sBrandcenter – which is one of the top design schools in the world – spoke about the opportunities present in our current economic downturn to focus on social entrepreneurship. He talked a lot about Detroit – his home town – and the true crisis that city has been in since the Japanese started eating the lunch of Detroit’s Big 3 car makers. That crisis has deepened into a catastrophe as the global economy has imploded. Kelly said it was the outliers – the nerds, the artists, the revolutionaries – who were making a true difference in Detroit, and helping that city rise from its own ashes.
I too had the opportunity to take the stage. I was to have eight minutes, and was invited to create a slide deck for it, which I did. My slice-o-time was to be during lunch. As will happen, the morning speakers ran long, and since Richard Branson was to take the stage at about 3:30pm, the time was to be made up during lunch come hell or high dudgeon. Each of us would have only TWO minutes, no slides. Two of the eight presenters dropped out because their presentations were so visual. The remaining four that weren’t me did what they did, some ran over.
I was always slated to be the last speaker. My topic was that patients need to seize control of healthcare, which is the only sane path to real and meaningful healthcare reform, no matter what your politics are. I knew I had to do two things: Keep it tight – I took the stage at 1:26pm, the afternoon session was starting ON TIME at 1:30pm – and, since there was a post-lunch food nap induction driven further snooze-ward by the fact that the attendees had been in their seats since 9:00am, WAKE ‘EM UP.
My attitude? Screw it, let’s do it.
Here’s a from-the-seats clip of the last :56 of my total 1:48 (I timed myself like every pro speaker must). The full version will get posted as soon as I get it from the video group who did the gavel-to-gavel coverage. Let me know what you think – I really DO want to know.
The #1-with-a-bullet rule of social media, no matter what platform, is: be authentic. This does not mean that you should be an authentic idiot, however.
I had a troubling conversation on LinkedIn a few days ago, with someone who sent me a connection request. I’m a pretty open networker – my only rules are
Have a profile picture of your face, not a logo
Be a human, with a name, not a brand or a handle
Be able to answer the “how did I wind up on your LinkedIn radar?” question effectively
All three of those guarantee acceptance. Any one of them missing, “ignore”.
So when a woman in my geographic zone sent me an invitation to connect, and had cleared the first 2 of the above rules, I pinged her with a “how” – and that’s where things got interesting. She told me that she was looking for a job, and a recruiter told her that she wouldn’t even get a look if she didn’t have at least 150 LinkedIn connections.
In other words, the recruiter was basically telling her that she needed to gather up connections quickly. Which is, in my estimation, really rotten advice. I’m not against the idea of a dedicated campaign to make meaningful professional connection on LinkedIn, or any other social media network. I do, however, question a recruiter instructing a potential client to essentially spam her address book. That’s likely to get you the LinkedIn bitch-slap, which can be as painful as being kicked off LinkedIn, and at a minimum highly circumscribed on the invitation-to-connect front.
Authentic connection takes time. I’ve been on LinkedIn since 2004, and my connection count of 1,000+ is a testament to my approach of authenticity. I don’t meet all my connections face-to-face – wish I could, since some of them are in Asia and Africa, meaning that meetings would satisfy my travel jones as well as my deepen-the-connection mantra. But I manage to keep tabs on the people I’m linked to, and have picked up both great business intel and actual booked business using my “authenticity” rules.
If you’re a recruiter, or work in HR in any way, be aware of the rules you require those you work with to live by. Focus less on number of connections, and more on how meaningful a candidate’s connections are.
Ragan.com, a must-read site for anyone interested in business storytelling, had a terrific post last week by Jure Klepic, 12 LinkedIn gaffes to avoid at all costs. It’s both funny and informative. Give it a read.
Medical tourism has seen an exponential rise with patients in the US as health care costs and the number of uninsured patients have risen over the last 15 years. In a TIME magazine piece in 2006, Curtis Schroeder, CEO of Bumrungrad Hospital in Bangkok – somehow, I don’t think he’s Thai – said that in 2005 their census of US patients rose 30% (to 55,000).
That trend has continued, even with the advent of “health care reform” – health insurance reform, really – since health care costs have continued their hockey-stick rise, with no end in sight, for two decades.
50 years ago, patients from across the globe saw health care in the US as the holy grail. Now, US patients are traveling to Costa Rica, Thailand, Mexico, New Zealand, even Cuba to get access to high-quality, low-cost care.
US companies have started to explore medical tourism, and some are offering incentives to their employees – incentives including getting to pocket some of the savings gained from traveling abroad for treatment. Not enough, however, to make medical tourism a healthy industry here in the US of A.
An August 2011 article in Workforce Managementincludes a story about a nurse in Louisiana (irony is our favorite thing here at Mighty Casey Media) who traveled to Costa Rica a few years ago for dental work, including oral surgery. She paid $2,700 out of pocket for what would have cost her $10,000 at home, with her employer covering $1,500 of her care expenses. Her net cost for the procedures was $1,200, plus her travel expenses – which travel was negotiated and arranged by a broker, Companion Global Health Care Inc.
I’m sure that, even after travel expenses, her savings were still solidly in the thousands of dollars.
So why aren’t more US companies encouraging their employees to take advantage of medical tourism? According to the CEO of Companion Global, David Boucher – who certainly has a dog in this fight, and who is quoted in the Workforce Management article linked above – the rising costs of health care make the health-tourism choice a no-brainer. He says that their customers are seeing a 2- or 3-to-1 return on investment for medical tourism, and patients – their customers employees – are very satisfied with the quality of their care.
However, according to Joe Marlowe, senior VP of health and productivity at the risk-management and HR consulting firm Aon Hewitt who’s also quoted in the WM story, employers are risk-averse, particularly at the idea of making themselves liable for medical care far from home that turns out badly for the patient.
What do you think? Would you travel 8,000 miles for a knee replacement, or 3,000 for chemotherapy, to save a significant amount of money and still receive high-quality care? Or would you want to be closer to your support system – family, friends – while receiving care?
I would most certainly travel to Bangkok or San Jose for a knee replacement. Not sure about oncology, since that follow-up can be so long-term.
One of the best arrows in an organization’s business-building quiver is a well-executed event. Doesn’t matter if it’s a seminar featuring your company’s expertise, or a massive trade show effort in Vegas – planning is critical to achieving that “well-executed” tag.
And, other than the actual value-delivered-in-the-room, nothing matters more than your PR strategy and execution in support of that event.
In other words, failure to meaningfully plan your event’s PR will likely mean event #fail.
The rules:
Give yourself enough lead time: an effective event PR strategy requires enough time to make the connections that will ensure success. Media, industry influencers, key company executives – you have to have time to build awareness and buzz.
Build an engaging and informative media kit: this is particularly important for big events like major trade shows. Why is your organization creating or participating in this event? Tell that story from the ground up: the keynote speaker(s), the industry folks you’re targeting, the team putting together the event, the city where the event is happening. Make it accessible, with downloadable PDFs. Add video if at all possible.
Reach out early and often (within reason!): develop a robust list of contacts who can make a difference to the event – press, top industry bloggers, communications directors at top companies in the industries you want to have attend the event. Share your information in engaging ways – see Bullet #2 for tips.
Craft a comprehensive message calendar: media outlets use editorial calendars – PR pros do, too. For every event, build an editorial calendar for your messaging outreach. Assign tasks, track progress: lather, rinse, repeat.
Not rocket science. Not even complicated. Follow these guidelines, and I predict your event will be both standing-room-only AND a popular media topic.
You can spend a lot of worthwhile time on LinkedIn – it’s a great place to study industry trends, listen to meaningful conversations, and keep an eye on your competitors.
What does your LinkedIn profile say about YOU?
Sure, it’s got a chronological list of all the great companies you’ve worked for, and the degree(s) you’ve earned. It’s got some information on your interests, and a listing of the groups you’re part of.
But what does it say about you…really?
Does your Summary list a blizzard of buzz-words, or an assortment of acronyms? What does it say, in real words, about the value you deliver to your customers? Is your Experience list just a straight list of companies, job titles, and years there?
Even if you’re on a corporate payroll, you’ve got customers. Customer #1 is your boss, and Customer #2 thru infinity are your boss’s and your company’s customers. Every single one of them.
When a potential customer Googles your company, LinkedIn results appear. Which means your profile could be on view. What does it say about you, your company, and your value?
If your LinkedIn profile reads like an old-school job application – and that’s so 20th century – here’s how to turn it into a 21st century value statement:
Clearly state who you are – what you bring to the table, what your talents are, and what kind of terrific value you’ve delivered over your career.
Clearly state why you matter – why do you do what you do? What fires your enthusiasm? How do you inspire others?
Make it clear who should care – obviously, your boss is someone who should care that you show up. Who else might be on that list? What do THEY do – what job titles make that list? How would you make a difference to those folks?
Interview colleagues, co-workers, former bosses, your professors. Find out what kind of impact you’ve had on them. Work on putting that into a compelling narrative statement about who you are, why you matter, and how you make a difference. Tell that story in your Summary, and in every section of your Experience.
Everybody’s got a list of jobs on their resumes, and their LinkedIn profiles. What they really need is a great story.
If you need help putting together that great story, let me know.
Entrepreneurship is alive and well in Richmond, VA – you’d know that already if you were at the Venture Forum’s Entrepeneur Fair today @ Capital One Town Center. Rich Reinecke, President of the Forum and founder of Career Quest, led the charge on making the Fair a really stellar event.
Where the action really was, though, was in the great speed networking session facilitated by Ignite Speed Networking‘s Mike Ogilvie, and the buffet of breakout sessions where budding, and established, business owners could learn from entrepreneurs who’ve been there, done that, and have the t-shirt (and hard lessons learned) to prove it.
Advice was available on:
buying a business
pitching your idea
how to transition from the corporate world to entrepreneurship
why entrepreneurship makes sense (you can control your destiny!)
what pitfalls to avoid
The Fair wrapped up with a panel of successful entrepreneurs, led by Steve Kimball of Tuscan Advisors. He made a very powerful statement that resonated with everyone in the room, and bears repeating here: Entrepreneurs are America’s competitive advantage.
How true – and cool – is that?
This is why I tell the job-seekers I talk to that they want to consider realigning their thinking: don’t think J-O-B, think B-I-Z.
If you’ve got an idea, there’s no time like the present. A down economy can be a great time to bring that idea to market – just ask the folks who started Cisco back in ’87, on the heels of an epic market crash.
Think of your startup idea as a personal stimulus package.