I’ve noticed a huge increase in friend requests on Facebook and invitations to connect on LinkedIn that come from logos, not faces. I don’t accept any of them, and here’s why: the word “social” precedes the word “media” for a
e-Patients in Philadelphia. Echoes ensue.

I had the opportunity/privilege to participate in a conversation with other health activists and e-patients about a Digital Patient Bill of Rights recently. I’ve posted an overview of the conversation on the Cancer for Christmas blog. Give it a read,
Being in business means you’ll ALWAYS have to say you’re sorry.

I don’t care what being in love means regarding saying you’re sorry. Personally, I think Erich Segal’s book sucks, but I digress. If you’re in business – running one, managing one, working for one – you’re in the apology business.
“Screw it, let’s do it.”

The headline on this post is the title of Richard Branson‘s business memoir. The full title: Screw It, Let’s Do It: Lessons in Life and Business. The link will take you to the book on Amazon, so you can just
How to de-power your PR in a crisis

On August 27, a very angry Hurricane Irene came calling all up and down the east coast, including Virginia – which is where I live. I have plenty of hurricane experience, including a sojourn 500 miles offshore in a schooner