I am beyond tired of watching blind guys – the healthcare industry – feel up the elephant – people-commonly-called-patients and their preferences when it comes to interacting with the healthcare system.

When I read the post this infographic was embedded in, I found myself shaking my head (again) and thinking that the people who really need to know what’s in said post (patients) would wind up in My Eyes Glazed Over Land about three grafs in.


Telling costs from costs from charges

Via: The Advisory Board Company

When oh when, O Healthcare, will you start talking to us (people-commonly-called-patients) like sentient beings, instead of supine objects over whom you discuss “important things” while leaving us uninformed and pocket-picked, solely on your whim?

Cost and Price and Cost, oh my!
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