This will be the third, and last, in my short series on attending the Cochrane Colloquium in Edinburgh in September of this year. In the first…
Tag: crisis communications
Well, of course they were at the airport. They’re an airline. My point is that by not responding quickly to the Steven Slater Beer-Slide incident,…
As the tragedy at the Sago mine in West Virginia unfolded on our televisions and front pages in January of 2006, I’m certain we all…